Big AI Results. Little AI Price Tag.

AI and Agentic Orchestration Yields Impressive Results.

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CLIENT:

Apex Tool group

INDUSTRY:

Manufacturing

REGION:

Global

Summary

The ATG North America Mechanics’ Tools teams partnered with ATG IT to modernize warranty claims processing using AgilePoint AI & Agentic Orchestration. By coordinating data analysis and AI image analysis, and integrating decisions directly into ATG’s ERP, the organization significantly reduced manual review effort, improved fraud detection, and accelerated fulfillment.

Measurable Impact

12x

Abuser Identification Rate Increas

80%

Manual Processing Time Reduction

400%

CSR Throughput Increase

71%

Automated and AI-assisted Decisioning

100%

Consistency for High-Risk Claims

Measurable Impact

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In 2003, AgilePoint bet the world would need an execution architecture that could change in real time, driven by intelligence. That composable architecture made us a BPM pioneer (2007), a low-code leader (2016), and now the missing dynamic process layer for agentic AI (2025). We were early. Now we're on time to prove it: build your processes right, and your enterprise AI succeeds 5–10X faster and more effectively.