In the face of uncertainty from a global event such as COVID-19, many organizations are simply overwhelmed as to where to start – is it with keeping track of who is infected? How about the mounting work from home and device requests to stay productive while out of office? It can be dizzying to think about.
At AgilePoint, our top priority is the well being of our employees, customers, partners, and community. We will continue supporting our customers so that their business operations will keep running smoothly, as well as adaptively to the current uncertain situation.
Until this point, AgilePoint was used to make the world’s largest enterprises smarter, more informed and better able to support their customers. In the face of COVID-19, we see a new mission, to ensure all employees are safe, connected and get what they need when they need it – whatever that might be.
Starting today, we are equipping everyone to manage this global pandemic with a free COVID-19 Emergency Response App Package. It comes complete with all of the pre-built, easily customizable applications you need to monitor and maintain employee health, request work from home (with everything needed to be safe and productive), with instant access to vetted, high-quality news content from reputable sources. Simply download the apps from the AgilePoint App Store, and configure the apps as-is, or like any other AgilePoint application, extend with one of our more than 700+ process activities.
Please note that you need to be on AgilePoint NX v7.0 SU2 and above in order to use these apps.
Begin your coordinated response to COVID-19:
Deploying the Emergency Response App Package is simple, and because of the intuitive design, adoption will be a snap!
Here is a quick overview of the apps available in this package.
If you are new to AgilePoint, please sign up for an AgilePoint community edition or trial edition, using following link. Existing clients can ignore this step.
Sign Up for Community/Trial Edition
Once you have your AgilePoint subscription ready, the first step in this process is to follow the complete instructions for downloading the COVID-19 Portal home page which will make the COVID-19 related resources easily accessible to your end users. For this we are leveraging Page Builder module using which you can customize the home page of your portal. We recommend to temporarily replace your portal home page with COVID-19 home page so that users can access these resources easily and later once this situation has been contained, you can revert it back to your existing home page. COVID-19 Home Page can be found here. You would also need to create few environment/shared variables which are used in these apps. Please download the file from here and import it to your environment as shown in the video. Video instructions for configuring the portal i.e. adding home page, importing environment/shared variables and configuring groups used in the apps can be found here.
Once you have configured your AgilePoint NX Portal following the video instructions linked above, the steps below walk through the process to deploy the COVID-19 apps to your tenant from AgilePoint App Store.
Simply navigate to AgilePoint’s App Store, and add the desired apps to your tenant with a single click. There are overall 10 COVID-19 apps and we recommend adding all 10 of them for maximum benefits. Here is the process of adding apps to your tenant :
- Navigate to the AgilePoint Store from the portal, or visit this link
- Click the category ‘COVID-19’ from the menu on the left side
- Watch the video for app referenced in the store listing for an overview, and step-by-step instructions how to deploy, configure and use the app.
- Add each app, to your AgilePoint environment.
- Market these apps internally (using our Announcements feature, of course!)
- Begin effectively managing your Organization’s response to COVID-19, providing clarity in the face of chaos
Going forward:
While these apps have been designed to be comprehensive, and easy to use, we realize you may need help during these turbulent times. It is for this reason that we have extended our Premium, 24×7 support to all customers for till 30th April 2020. Please let us know how we can assist!
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