Lasse Rindom, Chief Digital Officer at Baker Tilly Denmark, says it is critical to think about scalability, governance, and maintenance of citizen IT projects at the solution design stage instead of treating them as an afterthought. His year-end predictions about enterprise automation are a humorous way of pointing toward the ground realities of the enterprise automation world.

1. Tackling the 'unsexy' stuff of enterprise digitalization as a precursor to AI; scalability matters more than scale in RPA projects; Lasse Rindom comes up with an organization-wide framework for decentralized management of RPA projects. [00:00-00:18]

• Proof-of-Concept vs. Proof of Value — 0:15 
• Lasse's year-end satirical predictions about the enterprise software world on his LinkedIn Profile — 2:35
• Coming up with an organization-wide framework for decentralized management of RPA projects — 4:30
• Bad/cliché questions RPA vendors/consultants ask when starting to come up with an RPA solution. — 10:50 
• How to adopt Low-Code/No-Code apps and even RPA from the SIPOC lens (where LCNC resides in 'I' or Input part of data flow and RPA resides in 'P' or process part of data flow — 14:20  
• Language gap between IT and business — 18:10 

2. Lasse's background education as a history major, evolution vs. revolution, the danger of posing complex problems as simple, shoemaker's kids have worn-out shoes, and why LCNC makes sense (17:42 — 00:39)

• Lasse's interesting background as a Master of History and did it help him take a more holistic approach to his field of work. 17:42
• Why does Lasse believe in evolution instead of revolutions? — 21:40
• What did a history lesson about witches tell Lasse about the importance of being able to acknowledge different world views? — 25:35
• Why complex problems should not be posed as simple and the danger of doing so (Brexit as an example)? — 28:50
• Why does it make so much sense to have more Low-Code/No-Code apps? — 00:38
• Baker Tilly Digital — 00:39

3. SMV. Digital grants program, a valuable 'licensing model' Lasse carved out to globally implement RPA capabilities in ISS A/S, and his year-end predictions about the Enterprise Software world [00:44—01:09]

• What is the SMV Digital program for the Danish businesses that can apply for a grant of DKK 25,000? — 00:44  
• An interesting 'licensing model' for enterprise-grade RPA projects — 00:53
• Lasse's predictions that he shared on his LinkedIn profile, we discuss two of them; EU Low-Law and the definition of Citizen Developer (CD), and RPA gets to scale, finally. — 00:59 
• The Low-Code/No-Code pitch, where does it fit into an organization's data flow? 01:07
• Sign-off — 01:09