Business process management (BPM) is a discipline in operations management in which organizations use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company's business processes is BPM. 

For businesses of all sizes, business process management software is crucial to streamlining operations and requires significant resources.

You'll have many questions if you're a project manager tasked with implementing a BPMS. But wait! Don't worry. We have everything you'll need to learn about business process management software.

What is Business Process Management Software?

Business process management (BPM) software is a suite of tools that help businesses automate their processes and achieve business transformation. BPMS ensures that the organization's operations are carried out efficiently by automating repetitive tasks and aligning them with strategic business goals.

The main goal of BPM software is to allow organizations to design, implement, execute, monitor, control and optimize their operations using improved processes based on business process modeling and continuous process improvement.

What is Intelligent Business Process Management Software (iBPMS)?

Intelligent Business Process Management Software (iBPMS) is an integrated group of technologies that uses artificial intelligence and machine learning to automate business processes. It enables companies to create workflow solutions that transform everyday business processes like automating repetitive and manual tasks.

Gartner first published its report on BPM Suites in 2006 and later recognized the emergence of intelligent business process management suites (iBPMS) that combined business process analytics, decision management, and event-driven systems. 

iBPMS systems offer better capabilities than their predecessor (BPMS) by allowing for more complex event processing, interactive analytics, and mobile platform support.

What are the Capabilities of iBPMS?

Today, organizations face several challenges that are driving them to adapt. Using iBPMS platforms can help organizations build a new business model designed to be agile and responsive to changes in the market.

iBPMS platforms offer a unique combination of capabilities, including the following:

Business Process Automation: iBPMS platforms automate business processes—including design, implementation, monitoring, and improvement, to achieve greater efficiency. This can be especially important for companies that need to scale rapidly or have many customers with unique requirements.

Business Rules and Decision Management: iBPMS platforms can define and implement business rules and decision-making capabilities to automate decision-making. These systems enable organizations to model complex interactions among multiple factors while considering changing customer requirements.

Human Task Management and Collaboration: iBPMS platforms provide a way to manage human tasks, including the ability to track progress on tasks and record the state of each task at any point in time. It is helpful for organizations with many human-intensive activities or the need to manage complex processes with many different steps.

Context and Behavior History: iBPMS platforms allow organizations to record context and behavior history, which can be used for auditing purposes and to understand why a particular decision was made. This information can help identify potential risks or opportunities for improvement in the system.

Low Code Application Development: iBPMS platforms allow organizations to build applications without writing code. It is beneficial because it will enable users with little technical knowledge to create custom applications quickly without learning how to program. It also reduces the time and resources required for coding.

Integration: iBPMS platforms can connect to existing applications and databases and integrate with 10s of cloud services without the need to code. It increases the flexibility of IBPMS software and allows users to create various custom applications without worrying about additional development costs or complicated processes.

Analytics: iBPMS software can analyze data and performance metrics for the entire system. It allows users to view critical information about their organizations easily.

Process Discovery: iBPMS platforms can help users discover the processes that their organization needs to follow. This makes it easier to create new applications, evaluate existing ones, and improve areas that need attention.

How Do Businesses Use BPM Software?

BPM software can help companies reduce costs and improve efficiency by streamlining their processes and workflows.

A streamlined business process is critical because it means you have a reliable and not wasteful system, enhancing efficiency and effectiveness. It also means that if there is an interruption in one area of the process, you can quickly identify the cause and fix it to ensure your business operations can adapt in runtime.

With the assistance of BPM software, organizations often reap other benefits, including preventing issues before they happen, eliminating duplicate tasks, and automating executive reporting to improve communication between departments.

Market Guide of BPM platforms

There are numerous vendors in the BPM market, making it difficult for businesses to determine which platforms best suit their needs.

To choose appropriate BPMS platforms, enterprises must understand the critical differences between BPMS and iBPMS.

The next step would be to define the role of these systems and provide a general overview of how these tools can be helpful in the organization. You can then examine essential features that distinguish iBPMS platforms from their less advanced counterparts and assess if they meet your organization's needs.

From a strategic standpoint, evaluate the current licensing model, type of applications (data-based, form-based, and process-based), and users supported by the BPM platform to ensure that your company meets its goals through the chosen platform.

Conclusion

At its core, a business process management (BPM) platform is a tool that helps companies automate and connect their various business processes. A modern iBPMS system can help you streamline your organization and track what's happening in each department. This is why many organizations are turning to BPMS platforms to make their jobs tasks efficient and productive.

Successful Business Transformation with AgilePoint

AgilePoint can help you transform your business into a flexible, iterative, and adaptive one. Our enterprise-scale ecosystem of services and capabilities allows organizations to automate at scale through 15+ process patterns, 50 domain-specific data entity types, and over 1000 process activities for a secure and swift experience of rapid app development and process automation.

Try AgilePoint for free and experience how our solutions can work to transform your business.