Maturity Model Overview

Level -1

Happy Path Automation

Basic Process Management

Task-centric AI with limited ROI & Intelligence.

Rigid, predefined workflows.

Siloed systems & limited integration.

Hardcoded business logic.

Level 0

Platform-Agnostic Composability

Traditional platforms excel in “happy-path” automation but fail when exceptions arise. AgilePoint changes that with:

Agentic-ready modularity with existing Tech Stack.

Abstracted and harmonized composability.

Adaptive security governance framework.

Reduction of technical debt, complexity, and silos.

Level 1

Resilient Automation

Traditional platforms lack the capabilities needed to achieve Closed-Loop Optimization. With AgilePoint, enables:

Exception-resistant automation and business orchestrations.

Robust system integrity and governance.

Decision intelligence captured including exceptions.

AI-ready embedded data intelligence.

Level 2

Safe Agentic Orchestration

To get true Enterprise Agentic AI, you must first have run-time resiliency. With AgilePoint, you get:

AI Control Tower for operationalization and governance.

Human agency-level intelligence & human-in-the-loop.

AI agents trained with proprietary decision intelligence.

Multi-vendor & multi-agent agentic orchestration.

Level 3

Closed-Loop Optimization

AgilePoint enables self-learning and self-improving systems through:

Real-time Agentic AI.

Self-learning and self-improving.

Agentic end-to-end automation fabric.

Business-led innovation.

The 5 Levels That Define Enterprise Process Maturity