Tough Economic Times Call for Agile Solutions

Today’s businesses face a myriad of ongoing challenges, which includes improving operational efficiency, the need to respond quickly to changing market conditions, the drive to improve customer satisfaction and the pressures to comply with frequently changing mandates and government regulations. Businesses looking to succeed in today’s rapid-paced economy must be agile, innovative and consider the effectiveness of their cross-functional business performance.

Avoid the Failings of Many BPM Systems

Unfortunately, many of today’s software systems, which are the engine for most business processes and the lifeblood of many companies, not only fail to help, but, actually accentuate these challenges. Their ability to create fluid enterprise-wide business solutions is stymied by multiple, disjointed processes that are created and augmented by manual activities. The resulting fragmented processes are combined throughout their respective enterprises, creating substandard and difficult-to-maintain infrastructures. These rigid code-based software systems are prohibitively expensive to maintain, integrate, and enhance. For many enterprises, integration and maintenance expenses alone can account for up to 60% of the IT budget. Unlike today’s software systems, Business Process Management (BPM) recognizes that businesses need their software to be more flexible, better aligned with their business focus, and consist of highly adaptive processes. BPM has evolved from process management theory to sophisticated management software which enables business processes to be designed, employed and re-used with the express purpose of improving business agility and operational performance. BPM’s major limitation is that it still heavily relies on overtaxed IT resources. The Business Process Management System (BPMS) is the next generation of management software which empowers business users across all functional areas to quickly enhance existing business processes and/or create new processes with little or no IT involvement. BPMS enables business users to create enterprise-wide process flows that encompass people, processes, and information. These process flows can provide clarity, promote common understanding and induce effective collaboration on all end-to-end business operations in a real-time environment. BPMS allows organizations to transform into highly efficient enterprises capable of continuous optimization, accelerated agility and effective decision-making. BPMS provides organizations with a substantial short-term return on investment (ROI) as well as significant long-term value.